State Farm® Insurance Agent Rod Prentice
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Henry
July 14, 2026
"The gals at State Farm go above and beyond to meet every need we have - whether it is to answer a question, change a policy, or start a claim. This personalized service is why we won't go anywhere else."
Jack Hull
July 8, 2026
"Personal service from our agent, Rod Prentice, is always great, and caring."
Amy Crawford
June 30, 2026
"We've had all of our insurance with them for years—multiple properties, vehicles, motorcycles, and life insurance—and they've always taken great care of us. Everyone is friendly, easy to talk to, and willing to help. It's nice having an agent you can actually call and trust instead of feeling like just another policy number. We really appreciate everything they do and highly recommend them!"
Abigayle Whitehall
June 30, 2026
"We've had a great experience with this insurance office. Everyone is friendly, helpful, and easy to work with. I recently had to send in pictures of our windows and gutters to keep our homeowners insurance, and they walked me through exactly what I needed to do and even sent me reminders so I didn't forget. That kind of personal service really means a lot when you're busy with family and everyday life. It's nice knowing there's someone looking out for you instead of leaving you to figure everything out on your own. Highly recommend!"
Meda Torre-Smith
June 11, 2026
"Very helpful and friendly"
Travis
June 11, 2026
"Always helpful and friendly. Fantastic small town business that cares about you as a person."
Dawn McKinnon
May 28, 2026
"Lindsay and all the staff in the Pittsfield office is exceptional"
Chris Reel
May 28, 2026
"Great customer service."
Lisa Kunzeman
May 28, 2026
""Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs."
Lisa Kunzeman"
"Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out! "
Matt Howland
May 18, 2026
"Lindsey was very patient as well as very helpful with the situation I was confused about. She explained it clearly and made sure everything was correct. She deserves a raise!"
"Matt, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rod Prentice’s Team here in our Pittsfield office. "
Richard Clendenny
April 30, 2026
"This office is one of the best! Very reliable and there to help anyone at anytime!"
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rod Prentice’s Team!"
Danielle Lemons
April 30, 2026
"We’ve had an awesome experience with State Farm, especially working with Rod Prentice and all the ladies. They’re always quick to respond, super helpful, and go above and beyond to make sure we’re taken care of. Highly recommend!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rod Prentice’s Team. "
Trent Crane
April 14, 2026
"Great people to work with always helpful to
Me"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rod Prentice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pittsfield ."
Richard Archer
April 3, 2026
"Great people!"
"Thank you for the great review, Richard. We appreciate you taking the time to review State Farm Agent Rod Prentice’s Team here in our Pittsfield office! "
John Schnepf
November 26, 2025
"They are a noglible team very helpful and treat a person like true friends"
"thank you John, we appreciate you as well and value your business."
Marcia
November 25, 2025
"I sent pictures and information and Kara told me I needed i more piece of information and I sent it to her and she took care of everything else. So easy to work with!"
"Thank you Marcia. Kara is a very valued member of our team here and we think as much of her and her abilities as do you. Thank you."
Bonnie Kurtz
November 15, 2025
"These are the most helpful, courteous and friendliest people.
I haven’t made it into the office yet, but I am looking forward to meeting them all."
"Thank you Bonnie. we are very much looking forward to you coming in."
Becky walls
November 13, 2025
"Helpful as always!"
"Becky, haven't gotten to see you at a sale or any place for quite some time. hope your Thanksgiving went well and stop in and see us sometime for a chat, pick up a calendar, appointment book or any assortment of other little items. "
Susan Ward
November 6, 2025
"Rude."
"We’re sorry to hear our service didn’t meet your expectations. We set high standards for ourselves, and we regret we didn’t meet them in your case."
Lisa Welch
June 24, 2025
"Good service and friendly people."
"Thank you for the kind words! Have a Blessed Day."
Carol Shoemaker
January 31, 2025
"Rod and all his staff are great people! We have had them for several years! Highly rated from us !!!"
"Thank you for your 5 Star review of our office! We are happy to have you as part of the Rod Prentice State Farm family! "
Brandon Stolte
December 12, 2024
"Very helpful very nice group of people"
"Thank you for your 5 Star review of our office! "
Chad Utterback
November 26, 2024
"Rod and all his staff at State Farm is amazing"
"We are happy to have you as part of the Rod Prentice State Farm family!"
Carley Taylor
November 25, 2024
"Always go above and beyond!!!"
"We appreciate your business"
Tracie Snyder
May 1, 2023
"Always helpful! Great group of people!"
"Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we hope to welcome you back soon!"