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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Henry

July 14, 2026

5  out of  5
rating by Chris Henry
"The gals at State Farm go above and beyond to meet every need we have - whether it is to answer a question, change a policy, or start a claim. This personalized service is why we won't go anywhere else."
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Jack Hull

July 8, 2026

5  out of  5
rating by Jack Hull
"Personal service from our agent, Rod Prentice, is always great, and caring."
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Amy Crawford

June 30, 2026

5  out of  5
rating by Amy Crawford
"We've had all of our insurance with them for years—multiple properties, vehicles, motorcycles, and life insurance—and they've always taken great care of us. Everyone is friendly, easy to talk to, and willing to help. It's nice having an agent you can actually call and trust instead of feeling like just another policy number. We really appreciate everything they do and highly recommend them!"
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Abigayle Whitehall

June 30, 2026

5  out of  5
rating by Abigayle Whitehall
"We've had a great experience with this insurance office. Everyone is friendly, helpful, and easy to work with. I recently had to send in pictures of our windows and gutters to keep our homeowners insurance, and they walked me through exactly what I needed to do and even sent me reminders so I didn't forget. That kind of personal service really means a lot when you're busy with family and everyday life. It's nice knowing there's someone looking out for you instead of leaving you to figure everything out on your own. Highly recommend!"
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Meda Torre-Smith

June 11, 2026

5  out of  5
rating by Meda Torre-Smith
"Very helpful and friendly"
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Travis

June 11, 2026

5  out of  5
rating by Travis
"Always helpful and friendly. Fantastic small town business that cares about you as a person."
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Dawn McKinnon

May 28, 2026

5  out of  5
rating by Dawn McKinnon
"Lindsay and all the staff in the Pittsfield office is exceptional"
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Chris Reel

May 28, 2026

5  out of  5
rating by Chris Reel
"Great customer service."
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Lisa Kunzeman

May 28, 2026

5  out of  5
rating by Lisa Kunzeman
""Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs."
Lisa Kunzeman"
We responded:
"Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out! "
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Matt Howland

May 18, 2026

5  out of  5
rating by Matt Howland
"Lindsey was very patient as well as very helpful with the situation I was confused about. She explained it clearly and made sure everything was correct. She deserves a raise!"
We responded:
"Matt, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rod Prentice’s Team here in our Pittsfield office. "
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Richard Clendenny

April 30, 2026

5  out of  5
rating by Richard Clendenny
"This office is one of the best! Very reliable and there to help anyone at anytime!"
We responded:
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rod Prentice’s Team!"
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Danielle Lemons

April 30, 2026

5  out of  5
rating by Danielle Lemons
"We’ve had an awesome experience with State Farm, especially working with Rod Prentice and all the ladies. They’re always quick to respond, super helpful, and go above and beyond to make sure we’re taken care of. Highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rod Prentice’s Team. "
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Trent Crane

April 14, 2026

5  out of  5
rating by Trent Crane
"Great people to work with always helpful to
Me"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rod Prentice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pittsfield ."
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Richard Archer

April 3, 2026

4  out of  5
rating by Richard Archer
"Great people!"
We responded:
"Thank you for the great review, Richard. We appreciate you taking the time to review State Farm Agent Rod Prentice’s Team here in our Pittsfield office! "
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John Schnepf

November 26, 2025

5  out of  5
rating by John Schnepf
"They are a noglible team very helpful and treat a person like true friends"
We responded:
"thank you John, we appreciate you as well and value your business."
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Marcia

November 25, 2025

5  out of  5
rating by Marcia
"I sent pictures and information and Kara told me I needed i more piece of information and I sent it to her and she took care of everything else. So easy to work with!"
We responded:
"Thank you Marcia. Kara is a very valued member of our team here and we think as much of her and her abilities as do you. Thank you."
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Bonnie Kurtz

November 15, 2025

5  out of  5
rating by Bonnie Kurtz
"These are the most helpful, courteous and friendliest people.
I haven’t made it into the office yet, but I am looking forward to meeting them all."
We responded:
"Thank you Bonnie. we are very much looking forward to you coming in."
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Becky walls

November 13, 2025

5  out of  5
rating by Becky walls
"Helpful as always!"
We responded:
"Becky, haven't gotten to see you at a sale or any place for quite some time. hope your Thanksgiving went well and stop in and see us sometime for a chat, pick up a calendar, appointment book or any assortment of other little items. "
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Susan Ward

November 6, 2025

1  out of  5
rating by Susan Ward
"Rude."
We responded:
"We’re sorry to hear our service didn’t meet your expectations. We set high standards for ourselves, and we regret we didn’t meet them in your case."
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Lisa Welch

June 24, 2025

5  out of  5
rating by Lisa Welch
"Good service and friendly people."
We responded:
"Thank you for the kind words! Have a Blessed Day."
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Carol Shoemaker

January 31, 2025

5  out of  5
rating by Carol Shoemaker
"Rod and all his staff are great people! We have had them for several years! Highly rated from us !!!"
We responded:
"Thank you for your 5 Star review of our office! We are happy to have you as part of the Rod Prentice State Farm family! "
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Brandon Stolte

December 12, 2024

5  out of  5
rating by Brandon Stolte
"Very helpful very nice group of people"
We responded:
"Thank you for your 5 Star review of our office! "
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Chad Utterback

November 26, 2024

5  out of  5
rating by Chad Utterback
"Rod and all his staff at State Farm is amazing"
We responded:
"We are happy to have you as part of the Rod Prentice State Farm family!"
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Carley Taylor

November 25, 2024

5  out of  5
rating by Carley Taylor
"Always go above and beyond!!!"
We responded:
"We appreciate your business"
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Tracie Snyder

May 1, 2023

5  out of  5
rating by Tracie Snyder
"Always helpful! Great group of people!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we hope to welcome you back soon!"