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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meda Torre-Smith

Meda Torre-Smith

June 11, 2026

5  out of  5
rating by Meda Torre-Smith
"Very helpful and friendly"
We responded:
"Thanks so much for the amazing review, Meda! We really appreciate your support here in Pittsfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Travis

June 11, 2026

5  out of  5
rating by Travis
"Always helpful and friendly. Fantastic small town business that cares about you as a person."
We responded:
"Wow, thank you for the 5-star review, Travis! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Dawn McKinnon

May 28, 2026

5  out of  5
rating by Dawn McKinnon
"Lindsay and all the staff in the Pittsfield office is exceptional"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rod Prentice’s Team. "
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Chris Reel

May 28, 2026

5  out of  5
rating by Chris Reel
"Great customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rod Prentice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pittsfield ."
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Lisa Kunzeman

May 28, 2026

5  out of  5
rating by Lisa Kunzeman
""Service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs." Lisa Kunzeman"
We responded:
"Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out! "
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Matt Howland

May 18, 2026

5  out of  5
rating by Matt Howland
"Lindsey was very patient as well as very helpful with the situation I was confused about. She explained it clearly and made sure everything was correct. She deserves a raise!"
We responded:
"Matt, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rod Prentice’s Team here in our Pittsfield office. "
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Richard Clendenny

April 30, 2026

5  out of  5
rating by Richard Clendenny
"This office is one of the best! Very reliable and there to help anyone at anytime!"
We responded:
"Richard, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rod Prentice’s Team!"
Profile photo of Danielle Lemons

Danielle Lemons

April 30, 2026

5  out of  5
rating by Danielle Lemons
"We’ve had an awesome experience with State Farm, especially working with Rod Prentice and all the ladies. They’re always quick to respond, super helpful, and go above and beyond to make sure we’re taken care of. Highly recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rod Prentice’s Team. "
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Trent Crane

April 14, 2026

5  out of  5
rating by Trent Crane
"Great people to work with always helpful to Me"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rod Prentice’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Pittsfield ."
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Richard Archer

April 3, 2026

4  out of  5
rating by Richard Archer
"Great people!"
We responded:
"Thank you for the great review, Richard. We appreciate you taking the time to review State Farm Agent Rod Prentice’s Team here in our Pittsfield office! "
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John Schnepf

November 26, 2025

5  out of  5
rating by John Schnepf
"They are a noglible team very helpful and treat a person like true friends"
We responded:
"thank you John, we appreciate you as well and value your business."
Profile photo of Marcia

Marcia

November 25, 2025

5  out of  5
rating by Marcia
"I sent pictures and information and Kara told me I needed i more piece of information and I sent it to her and she took care of everything else. So easy to work with!"
We responded:
"Thank you Marcia. Kara is a very valued member of our team here and we think as much of her and her abilities as do you. Thank you."
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Bonnie Kurtz

November 15, 2025

5  out of  5
rating by Bonnie Kurtz
"These are the most helpful, courteous and friendliest people. I haven’t made it into the office yet, but I am looking forward to meeting them all."
We responded:
"Thank you Bonnie. we are very much looking forward to you coming in."
Profile photo of Becky walls

Becky walls

November 13, 2025

5  out of  5
rating by Becky walls
"Helpful as always!"
We responded:
"Becky, haven't gotten to see you at a sale or any place for quite some time. hope your Thanksgiving went well and stop in and see us sometime for a chat, pick up a calendar, appointment book or any assortment of other little items. "
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Susan Ward

November 6, 2025

1  out of  5
rating by Susan Ward
"Rude."
We responded:
"We’re sorry to hear our service didn’t meet your expectations. We set high standards for ourselves, and we regret we didn’t meet them in your case."
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Lisa Welch

June 24, 2025

5  out of  5
rating by Lisa Welch
"Good service and friendly people."
We responded:
"Thank you for the kind words! Have a Blessed Day."
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Carol Shoemaker

January 31, 2025

5  out of  5
rating by Carol Shoemaker
"Rod and all his staff are great people! We have had them for several years! Highly rated from us !!!"
We responded:
"Thank you for your 5 Star review of our office! We are happy to have you as part of the Rod Prentice State Farm family! "
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Brandon Stolte

December 12, 2024

5  out of  5
rating by Brandon Stolte
"Very helpful very nice group of people"
We responded:
"Thank you for your 5 Star review of our office! "
Profile photo of Chad Utterback

Chad Utterback

November 26, 2024

5  out of  5
rating by Chad Utterback
"Rod and all his staff at State Farm is amazing"
We responded:
"We are happy to have you as part of the Rod Prentice State Farm family!"
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Carley Taylor

November 25, 2024

5  out of  5
rating by Carley Taylor
"Always go above and beyond!!!"
We responded:
"We appreciate your business"
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Tracie Snyder

May 1, 2023

5  out of  5
rating by Tracie Snyder
"Always helpful! Great group of people!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we hope to welcome you back soon!"
Profile photo of Andy Borrowman

Andy Borrowman

April 28, 2023

5  out of  5
rating by Andy Borrowman
"Always a pleasure working with this office"
We responded:
"Thank you for the 5-star review! We appreciate your support!"
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Scott Koch

March 23, 2023

5  out of  5
rating by Scott Koch
"BEST INSURANCE AGENT I EVER HAD. REASONABLE RATES TOO."
We responded:
"We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do."
Profile photo of Floyd Moss

Floyd Moss

December 1, 2022

5  out of  5
rating by Floyd Moss
"Always helpful and ready to assist with any insurance needs. Will works to get you the best coverage. Rodney and the whole office staff are great."
Profile photo of Jacob Meyer

Jacob Meyer

November 23, 2022

5  out of  5
rating by Jacob Meyer
"I've had insurance with Rodney for almost 16 years and never disappoints. Everyone that has ever been in the office there has been extremely helpful, kind, and knowledgeable. Great job!"